I am a senior Account Management Professional with 9+ years of experience in managing service desk, brand activation, financial service desk, GoTv campaign management, public affairs, field and voter contact, digital engagement, customer service incident management, first party data for commerce, Holiday promotions, manage data flywheel, prototyping app development, knowledge centred service, credential security, privacy law US-EU, financial service planning - credit management, taxes and tax credits, maximization of income, investment income, deductions, covid-19 support, Canada emergency funding, student loans management, retirement and pensions, digital engagement for financial cloud using Salesforce. I have extensive experience in customer service starting a retail credit card division, also focused on looking at reducing data breach impact for a direct insurance company, DRIASI and minimized the impact across 3000+ customers. Further worked in project management-managing a d...